Please check your spam folder! If it’s still lost, you can dm me (https://www.instagram.com/direct/t/17842207536238174)and I will try to find it for you!

So sorry! Sometimes I can make mistakes while packing, please send me a dm (https://www.instagram.com/direct/t/17842207536238174)and I’ll be sure to ship out your missing items as soon as I can.

If your order was damaged in transit, please let me know via dm (https://www.instagram.com/direct/t/17842207536238174)and I will try to work out a solution with you. If it has been longer than the shipping times listed above (see: “when will my order arrive?” question) and you believe your package is missing, you can dm (https://www.instagram.com/direct/t/17842207536238174)me and we will work out a solution.

All orders will go out within a week! I usually ship all my orders one day a week.

After receiving your “shipped” status email, it might take upto 1-2 weeks. If you have waited longer than the above wait times and you believe your order is missing, please reach out via dm (https://www.instagram.com/direct/t/17842207536238174)and I’ll do my best to figure it out!

Unfortunately, not — please place your orders mindfully as I do not accept exchanges, or returns. Thank you for understanding!

Cancellations will be accepted if done within 12 hours of placing the order! To cancel the order dm me @saturn_.crochet!(https://www.instagram.com/direct/t/17842207536238174)